The "Villa-Lucía with the 5 Senses"
experience is the result of researching new solutions. It is the result of the creative collaboration with people with disabilities and experts in universal design. For its design, we called on the experience of a consultancy firm that specialises in accessible tourism, Equalitas Vitae
. For more than a year, they obtained firsthand knowledge of the space to adapt it to the requirements of travellers with disabilities, eliminating barriers, proposing solutions, and ensuring universal accessibility
. We also counted on the collaboration of the Iddeas Foundation
to train all Villa-Lucía staff so that they could adequately attend to all the needs of all visitors.